Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment via Paypal and Worldpay. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Terms and Conditions

All orders are accepted subject to our terms and conditions as set out below:-

1. All quotations given and contracts of sale made by us shall be deemed to incorporate these Terms and Conditions which shall prevail over any other terms and conditions in any purchase order or any other document or communication from the party with whom we are dealing (the customer). No other agreement, reservation, promise, undertaking or understanding of any kind shall form part, alter, vary, supercede or operate as a waiver to the Terms of Business unless expressly made or accepted by a Director of the Company in writing.

2. All prices quoted are subject to alteration without prior notice at any time.

3. All prices (including delivery charge) are subject to Value Added Tax and any other tax imposed on the sale of goods from time to time (excluding Channel Islands and Eire).

4. All prices quoted are inclusive of Value Added Tax.

5. We shall not be liable for delay in delivery, non-delivery or damage to goods by reason of any act of God, Governement Orders, Strikes, war or other circumstances beyond our control.

6. Goods may not be despatched until payment has been recieved and cheques cleared.

7. All goods are subject to stock availability.
Delivery Schedule At Baxterbear Ltd we aim to process and deliver items in stock within four working days of order date to virtually anywhere in the UK and Channel Islands.

Delivery of orders to addresses outside the UK and Channel Islands are charged by country and delivery times may vary.

Back Orders

If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.

Credit Card Security

When the order is placed on our Paypal or Worldpay accounts, credit card numbers are encrypted using 128 bit encryption.

Reaching Us

If you need to reach us, please email: admin@baxterbear.com or write to us at
Baxterbear Ltd, Suite 6, 196 Rose St, Edinburgh, EH2 4AT, Scotland, UK.

Privacy Policy

Baxterbear Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Should any of our goods not meet with your total satisfaction, they may be returned to us, unused, in their orginal packaging within 14 days and we will provide you with a full refund or exchange according to your wishes. As we cannot accept liability for goods posted back to us which could be lost or damaged in transit, we strongly recommend that you insure them at the point of despatch and obtain a proof of posting receipt, as we cannot be held responsible for items which go missing in the post. This does not affect your statutory rights.